We will inform you if we need more time to prepare the items.
We offer FREE China/Hongkong Registered Mail delivery service,It normally takes 10- 30 business days to ship to major countries like USA,Canada ,Western Europe ,Australia and so on.However,The transition time is usually up to the destination, holidays and customs clearance factors.
We also offer DHL express delivery service and EMS(about 5-8 business days)which are charged,buyer can select express shipping service when you check out and pay.
If you need to ship out via Couries such as
TNT, FEDEX or any other way
, please feel free to contact us,we will offer you the detailed shipping fee.it will be more expensive via Express, but it is quick, Delivery time bases on your location (5 -10 business days).
We will put the tracking number after we ship out items. and you can track the updated status in 3-4 working days for Post Service, and 1-2 business days for EMS or other couriers. Please feel free to contact us if you do not receive your item.
Please provide your complete address including full name and contact phone number for the item to be delivered to you successfully. We are not responsible for wrong or undeliverable address.Items are generally shipped out next business day after payment has been confirmed( Sat.& Sun.excluded ) and We ship it as a gift.
Return and Refund Policy
1.Please contact us before you send the item back. Defective situation must be reported to us within 3-5 days attached with the pictures
2.Please ensure the item will be returned in good condition with original package and return the item within 2 weeks from the merchandise is received.
3.We will send new replacement or refund once the item is received. If it is refunded, only item?s listing price is refundable, shipping and required insurance fees are not refundable.
4.Buyer is responsible for all return shipping charges if full payment refunded.
We offer 7/24 service, please feel free to contact me if you have any question. We will reply you within 12hours.
If you are satisfied with our service, please appraise the details of the transaction Aliexpress with a Perfect 5 stars and leave us a positive evaluation feedbacks. We greatly appreciate your positive feedback and we will promptly do the same!
As a responsible seller, we will try our best to solve every problem. Please communicate with us before you are going to leave us a neutral / neg feedback.
We are your trusted partners and friends for long term business, we deliver products with a quality-service-price ratio that you can depend on.Please do not hesitate to contact us for product, price negotiation, shipping, customs declaration or other help you needed, we are committed to your 100% customer satisfaction.We care about you and we are always here ready to help.