“WINN” private custom 14K gold filled drill letter natural freshwater pearls long tail chain Double Necklace
TIME FOR DISPATCH
The products you ordered will be dispatched with 3 working days, as we receive the confirmation of your payment from Aliexpress. During the Chinese public holidays, we will inform the handing & shipping time specifically.
For large quantity order, please allow us to check stock availability prior to paying for the order. We may take longer time for preparing large quantity order, and we will let you know the specific time required.
SHIPPING AND TAX ISSUE
We provide free shipping via China Post Air Mail for orders more than 10 USD which normally takes 10-60 working days for delivery. If you choose carrier via China Post Air Mail, we don’t take the responsibility for damage of items. In case of item lost, both the buyer and the supplier are expected to shoulder the together.
We provide free shipping via Express (EMS, DHL, TNT or FEDEX ) for orders more than 200 USD which normally takes 7-12 working days for delivery. Express usually have tax issue. In case of having tax, please cooperate with costoms to pay tax.
Note: The time for shipping do not include the processing time (3 working days). In rare cases, your shipment may take longer time to arrive due to the delay in custom clearance and public holidays.
7 DAYS RETURN POLICY
If you are statisfied with our products, please do not hesitate to leave us ‘5 stars’ feedbacks, we really need your support.
for any reason, you are not satisfied with orders, please do not hurry to give feedback or dispute, just contact with us immediately, so that we have a chance to solve the problem for you. Thank you!
1.Quality problem: Please contact with us within 7 days after you received the order, take clear photos for the defective product and send to us. We will arrage refund or replacement after get your photos.
2. Any other reason: For any other reason, you do not like or do not want one product, please contact with us within 7 days after you received the order. Make sure keep it in original condition and undertake shipping cost by yourself. we will refund or make exchange after received the returned item.